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Delivery Information

Here is what you can expect from our delivery service

At Boutique Stone we have a range of convenient delivery options to choose. The video above and information below will help you select the delivery option that is right for you.​

https://www.youtube.com/embed/wigbLG88Hv0?enablejsapi=1&amp=1&playsinline=1

At Boutique Stone we have a range of convenient delivery options to choose. The video above and information below will help you select the delivery option that is right for you.​

PLEASE NOTE​

Pallet trucks cannot move on grass, gravel, or sand since they need a hard-standing surface. The pallets or crates will be delivered to the nearest hard standing ground to the property, which Is often the kerbside.​

To minimise our impact on the environment, we deliver using Palletways – a leading third party express palletised freight network widely used in the industry. Your order will arrive on a 7.5t or 18t lorry. If there are any delivery restriction, please let us know at checkouts in the box for Delivery Instructions. If there are hazards, obstructions, uneven ground (gravel, sand, grass) this may necessitate the delivery being made to the nearest practical location for the delivery vehicle. If goods are required to be broken down or discharged by the driver this will need to be arranged in advance with our Premium Assisted Delivery service. We strongly suggest taking caution when unpacking to avoid damages and injury. Please assess the weight of the boxes or tiles and use proper manual handling techniques as they can be heavy. Safety first!

We are the UK’s leading tile specialist, rated as Excellent by our customers

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